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Troubleshooting Guide

ProblemProbable causesSolution
Status LED permanently OFF12 V power supply not plugged into the power outlet. Sensor power cable not connected to the 12 V power supply. Possible failure of the 12 V power supply.Check that the 12 V power supply is connected to the Power cable of the sensor, and that the 12 V power supply is plugged into the power outlet. One can test the power supply by connecting the 12 V supply cable directly to the trap. If the power supply is working, then the fan should turn on, and the flap valve should open.
Status LED on or flashing, but noise from the fan in the trap cannot be heardSensor Trap cable not connected to the trap. Possible failure of the fan in the trap.Check that the Sensor Trap cable is plugged into the trap. The fan can be tested by connecting a working 12 V power supply directly to the trap. If the fan is working, then it should turn on, and the flap valve should open.
Status LED fully on most of the timeWeak or non-existent cellular network signal.Check the cellular signal strength using the display on a mobile phone; 2 or more bars are recommended. Locate the sensor at a location with a stronger signal.

There are no user serviceable parts in the sensor. If a problem persists, please contact Irideon for advice.